Terms and Conditions

Last Updated: January 2025

1. Acceptance of Terms

By accessing the Cleansteadcore website and utilizing our waterproofing consultation services, technical information, and resources, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.

These terms apply to all visitors, users, and others who access or use our services, including but not limited to homeowners, contractors, architects, and building professionals seeking information about basement and cellar waterproofing solutions in tropical climates.

2. Services Description

Cleansteadcore provides specialized information, consultation, and services related to waterproofing basements and cellars specifically designed for tropical climate conditions. Our services include:

• Professional consultation on waterproofing materials suitable for high humidity and tropical environments
• Technical guidance on waterproofing methods and application techniques
• Assessment of basement and cellar waterproofing needs
• Recommendations for best practices in tropical climate waterproofing
• Information on drainage systems, vapor barriers, and moisture control solutions
• Product recommendations and material specifications

3. Professional Consultation and Advice

While Cleansteadcore provides expert guidance on waterproofing basements and cellars in tropical climates, all information provided on our website is for general informational purposes. Professional consultation services are provided based on industry best practices and our extensive experience in tropical climate waterproofing.

Users acknowledge that every property is unique, and site-specific conditions may require customized solutions. We recommend that all waterproofing projects be evaluated by qualified professionals before implementation. Cleansteadcore is not responsible for decisions made based solely on general information provided on our website without proper professional assessment.

4. Intellectual Property Rights

All content on the Cleansteadcore website, including but not limited to text, graphics, logos, images, technical documentation, waterproofing guides, methodology descriptions, and software, is the property of Cleansteadcore and is protected by international copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from our website without prior written permission from Cleansteadcore. Educational and personal use of information is permitted with proper attribution.

5. User Responsibilities

When using our website and services, you agree to:

1. Provide accurate and complete information when requesting consultations or services
2. Use our services only for lawful purposes and in accordance with these Terms and Conditions
3. Not attempt to gain unauthorized access to any portion of our website or systems
4. Not transmit any harmful code, viruses, or malicious software through our website
5. Respect the intellectual property rights of Cleansteadcore and third parties
6. Not misrepresent your identity or affiliation when using our services

6. Limitation of Liability

Cleansteadcore strives to provide accurate and reliable information regarding waterproofing solutions for tropical climates. However, we make no warranties or representations about the accuracy, reliability, completeness, or timeliness of the content provided on our website.

To the fullest extent permitted by law, Cleansteadcore shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or services, including but not limited to property damage, water damage, construction defects, or financial losses resulting from waterproofing projects.

Users assume full responsibility for the implementation of waterproofing solutions and should engage qualified contractors and professionals for all construction and waterproofing work.

7. Third-Party Links and Services

Our website may contain links to third-party websites, products, or services that are not owned or controlled by Cleansteadcore. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Cleansteadcore shall not be liable for any damage or loss caused by your use of any third-party content or services.

8. Privacy and Data Protection

Your privacy is important to us. The collection and use of personal information through our website is governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We implement appropriate security measures to protect your personal data in accordance with applicable data protection regulations.

9. Payment Terms and Pricing

All prices for consultation services and waterproofing solutions are quoted in Singapore Dollars (SGD) unless otherwise specified. Prices are subject to change without notice. Payment terms will be specified in individual service agreements or quotations.

For professional consultation services, payment is typically required prior to service delivery or according to the payment schedule outlined in your service agreement. We accept various payment methods, which will be communicated during the consultation booking process.

10. Warranties and Guarantees

Cleansteadcore provides warranties on services performed directly by our team according to the terms specified in individual service agreements. Warranties typically cover workmanship and materials used in waterproofing applications, subject to proper maintenance and normal use conditions.

Warranties do not cover damage resulting from:

• Improper maintenance or neglect
• Structural defects or building movement
• Modifications made by others after our work is completed
• Extreme weather events or natural disasters
• Failure to address drainage or water management issues outside our scope of work

11. Modifications to Terms

Cleansteadcore reserves the right to modify or replace these Terms and Conditions at any time. We will provide notice of any significant changes by posting the new terms on our website with an updated "Last Updated" date. Your continued use of our website and services after any modifications indicates your acceptance of the updated terms.

We encourage you to review these Terms and Conditions periodically to stay informed about any changes. Material changes will be communicated through prominent notice on our website or via email to registered users.

12. Termination

We reserve the right to terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms and Conditions. Upon termination, your right to use our services will immediately cease.

13. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Singapore.

14. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be modified to reflect the parties' intention or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any service agreements you enter into with Cleansteadcore, constitute the entire agreement between you and Cleansteadcore regarding your use of our website and services, superseding any prior agreements or understandings.