Cookies Policy

Last Updated: January 2025

Welcome to Cleansteadcore's Cookies Policy. This policy explains how we use cookies and similar technologies on our website dedicated to waterproofing basements and cellars in tropical climates. We are committed to transparency about how we collect and use data to improve your browsing experience.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us understand how visitors interact with our content about waterproofing materials and methods for tropical climates.

These files contain information that is transferred to your device's hard drive, allowing our website to recognize your device and remember certain information about your preferences or past actions on our site.

2. How We Use Cookies

Cleansteadcore uses cookies for several important purposes:

  • Essential Website Functionality: To enable core features of our website, including access to secure areas and navigation through our waterproofing resources and technical guides.
  • Performance and Analytics: To analyze how visitors use our site, which pages are most popular, and how users navigate through our content about basement waterproofing in tropical environments.
  • User Experience Enhancement: To remember your preferences, language settings, and customize content based on your interests in specific waterproofing materials or methods.
  • Security: To protect our website and users from fraudulent activities and ensure secure access to our services and consultation request forms.
  • Marketing and Communication: To deliver relevant information about our waterproofing services and tropical climate solutions that may interest you.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

Essential

These cookies are essential for our website to function properly. They enable basic functions like page navigation, access to secure areas of the website, and form submissions for waterproofing consultations. Without these cookies, our website cannot function properly, and they cannot be disabled in our systems.

Examples: Session cookies, security cookies, load balancing cookies.

3.2 Performance and Analytics Cookies

Analytics

These cookies collect information about how visitors use our website, such as which pages are visited most often, how long users spend on specific articles about waterproofing methods, and whether they encounter error messages. This information helps us improve our website's performance and user experience.

Examples: Google Analytics cookies, heatmap tracking cookies, visitor count cookies.

3.3 Functional Cookies

Functionality

These cookies allow our website to remember choices you make (such as your preferred language, region, or climate zone) and provide enhanced, more personalized features. They may also be used to remember changes you've made to text size, fonts, and other customizable parts of our website.

Examples: Language preference cookies, region selection cookies, user interface customization cookies.

3.4 Targeting and Advertising Cookies

Marketing

These cookies are used to deliver advertisements that are relevant to you and your interests in waterproofing solutions for tropical climates. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of our marketing campaigns.

Examples: Retargeting cookies, social media advertising cookies, conversion tracking cookies.

4. Third-Party Cookies

In addition to our own cookies, we may use various third-party cookies to report usage statistics of our website and deliver advertisements on and through our site. These third parties may include:

  • Google Analytics: For website traffic analysis and user behavior tracking
  • Social Media Platforms: Including Facebook, LinkedIn, and Instagram for social sharing and advertising
  • Advertising Networks: To display relevant advertisements about waterproofing services
  • Content Delivery Networks: To optimize website loading speed and performance
  • Customer Support Tools: For live chat and customer service functionality

These third-party cookies are subject to the respective privacy policies of these external services. We encourage you to review their policies to understand how they collect and process your data.

5. How Long Do Cookies Last?

Cookies can remain on your device for different periods:

  • Session Cookies: These are temporary cookies that expire when you close your web browser. They are used to maintain your session as you navigate through our website.
  • Persistent Cookies: These remain on your device for a set period specified in the cookie or until you manually delete them. They help us recognize you as a returning visitor and remember your preferences.

The duration of persistent cookies varies depending on their purpose, ranging from a few days to several years. You can view and manage these cookies through your browser settings at any time.

6. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in several ways:

6.1 Browser Settings

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Here's how to manage cookies in popular browsers:

  • Google Chrome: Settings > Privacy and Security > Cookies and other site data
  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

6.2 Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner that allows you to accept or customize your cookie preferences. You can change these preferences at any time by accessing the cookie settings link in our website footer.

6.3 Opt-Out Links

For specific third-party cookies, you can opt out directly:

  • Google Analytics: Use the Google Analytics Opt-out Browser Add-on
  • Advertising Cookies: Visit the Digital Advertising Alliance or Network Advertising Initiative opt-out pages

Please note: If you choose to disable cookies, some features of our website may not function properly, and your user experience may be limited. Certain services, such as consultation request forms or personalized content recommendations, may not be available.

7. Cookies and Personal Data

Some cookies may collect personal data about you, such as your IP address, browsing behavior, and device information. This data is processed in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Personal Data Protection Act (PDPA) of Singapore.

We ensure that any personal data collected through cookies is:

  • Processed lawfully, fairly, and transparently
  • Collected for specified, explicit, and legitimate purposes
  • Adequate, relevant, and limited to what is necessary
  • Accurate and kept up to date
  • Kept in a form that permits identification for no longer than necessary
  • Processed in a manner that ensures appropriate security

8. Updates to This Cookies Policy

Cleansteadcore may update this Cookies Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

We encourage you to review this Cookies Policy periodically to stay informed about how we use cookies and protect your information. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.

9. Your Rights

Under applicable data protection laws, you have certain rights regarding your personal data collected through cookies:

  • Right to Access: You can request information about the personal data we hold about you
  • Right to Rectification: You can request correction of inaccurate personal data
  • Right to Erasure: You can request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: You can request limitation of how we process your data
  • Right to Data Portability: You can request transfer of your data to another service provider
  • Right to Object: You can object to processing of your personal